Account control

Delete your Zvelt account

Delete inside Zvelt

  1. Open Profile.
  2. Open Account.
  3. Select Delete account and complete the confirmation.

Request deletion without the app

Email us from the address used for your Zvelt account. Put Delete Zvelt account in the subject. We may ask you to verify account ownership before deletion.

Request account deletion

Do not include your password, payment details or identity documents in the first email.

Delete specific data

You can delete individual posts, journal entries and other content wherever a delete control is available in Zvelt. To request deletion of specific account data without closing your account, email us from the address used for your Zvelt account and describe the data and date range. We may ask you to verify account ownership.

Request data deletion

What is deleted

Your account and associated profile, workout, nutrition, social, uploaded media, location and integration data are hard-deleted or anonymised within 30 days, except limited records we must retain for security, fraud prevention or legal compliance as described in our Privacy Policy.

Subscriptions

Deleting your Zvelt account does not cancel a Google Play subscription. Cancel an active subscription separately in Google Play before or after submitting the deletion request.

Need help?

Email support@zvelt.uk.